Who is it for?
It is designed for psychologists, counsellors, dietitians, physiotherapists, coaches and other independent professionals whose work is organised around scheduled sessions.
Seans Asistanı · Support
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Contact us directly for help with Seans Asistanı, product feedback or privacy questions.
We respond as quickly as we can on business days. Please do not include client names, session notes or other sensitive information in your email.
Frequently asked questions
What can I use without a subscription?
You can download the app for free on iPhone or iPad and explore the anonymous sample client, session, payment and practice records included with it. An active monthly plan is required to create or edit your own records.
Are my records deleted if my subscription ends?
No. You can continue to read existing records, create an encrypted backup, restore a backup and reset all local data; creating new records and editing become read-only.
How do I restore purchases?
Make sure you are using the same Apple Account, then go to Settings > Subscription > Restore Purchases. If access still does not appear, contact support@thalesstudio.com; do not include receipts or payment-card details in your email.
How do I manage or cancel my subscription?
Apple manages the subscription. Manage or cancel it from Subscriptions in your Apple Account. The current local price and any trial available to your eligible account are shown in Apple's purchase screen.
Do my records sync between iPhone and iPad?
No. The subscription entitlement can be restored with the same Apple Account, but app records do not sync automatically between devices. Use a user-created encrypted backup file to move records to another device.
Where is my data stored?
Client, session and finance records stay on your device and are not sent to Thales Studio servers.
How do backups work?
The app creates a password-protected encrypted file when you ask it to. You choose where that file is stored.
Does it write to Apple Calendar?
Calendar linking is read-only. The app does not edit or delete events.
How do I delete all my data?
Use Reset All Local Data in Settings, or remove the app from your device.