Session Assistant · Support

We're here.

Contact us directly for help with Session Assistant, product feedback or privacy questions.

Product supportsupport@thalesstudio.comPrivacy questionsprivacy@thalesstudio.com

We respond as quickly as we can on business days. Please do not include client names, session notes or other sensitive information in your email.

Frequently asked questions

Where is my data stored?

Client, session and finance records stay on your device and are not sent to Thales Studio servers.

How do backups work?

The app creates a password-protected encrypted file when you ask it to. You choose where that file is stored.

Does it write to Apple Calendar?

Calendar linking is read-only. The app does not edit or delete events.

How do I delete all my data?

Use Reset All Local Data in Settings, or remove the app from your device.